City of Grove City Utility GIS & Work Order Mananagement
Grove City, OH
EMH&T performed GIS assessment and planning activities using compiled findings and analysis to arrange the overall development phases and priorities for the city-wide program. EMH&T completed the implementation phases including scanning and underground infrastructure layer development. One highlight of this phased work was the full deployment of a web GIS platform to support the creation of city-wide and parcel level exhibits. EMH&T developed a system that provided 28 different layers of information, including nine that were previously only available in a hardcopy fashion. With this phased approach, the City gained the double benefit of incremental user familiarity and education, as well as very early return on GIS investment. Both of those benefits are critical to sustaining and supporting a Citywide GIS program. EMH&T helped Grove City implement a web-based Service Request Center, which tracks work from initial request through work order generation.